Frequently Asked Questions
- How long does shipping take?
- Most orders are processed within 3–7 business days and shipped with tracking. Delivery time depends on destination and is shown at checkout.
- Do you ship internationally?
- Yes. We ship to most countries. Any import duties or taxes are determined by your local customs authority.
- Are the cultural meanings guaranteed?
- No. We describe traditional cultural symbolism for educational and artistic context only. We never promise specific real-world outcomes.
- Was a blessing ceremony really performed?
- We only mention a traditional blessing ceremony where one has genuinely taken place, and we say so on the product page.
- What is your return policy?
- Because every piece is made to order and individually energy-blessed for you, all sales are final — orders are non-refundable and cannot be returned. If your order arrives damaged, defective, or incorrect, contact us within 7 days with photos and we will arrange a free replacement or refund. See our Returns & Final Sale Policy for details.
- How do I care for my piece?
- Each product page includes a Care Guide specific to its materials.